This is a courtesy translation. The professional activity described here is governed by Italian law and by the Code of Ethics of Italian Psychologists: in case of any discrepancy, the Italian version prevails.
Data controller
Dott.ssa Gemma Colao, Psicologa Clinica, registered with the Order of Psychologists of Toscana, no. 10140.
1. Data processed
Where a contact form is used on the site, the following are collected: first and last name, email address, telephone number if given, reason for the enquiry and the content of the message.
Please do not enter detailed health information in any message: this site is not a clinical channel. Clinical matters are discussed in session or through agreed channels.
2. Purposes and legal basis
Data is processed solely in order to respond to enquiries and, where requested, to arrange an initial consultation. The legal basis is consent (Art. 6(1)(a) GDPR), given through the dedicated checkbox.
3. Professional secrecy
In addition to the GDPR, professional activity is subject to professional secrecy under Article 622 of the Italian Criminal Code and the Code of Ethics of Italian Psychologists. Confidentiality of information gathered in session is protected beyond the end of the work.
4. Retention
Data collected through a contact message is kept only for as long as is strictly necessary to respond, unless the contact develops into professional work: in that case the specific rules governing clinical records apply.
5. Your rights
You may exercise the rights under Articles 15–22 GDPR (access, rectification, erasure, restriction, objection, portability) at any time by writing to info@dottgemmacolao.com. You may also lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali).
6. Disclosure to third parties
Data collected through the site is not disclosed to third parties, save for exceptions provided by law and save for the use of technical service providers (e.g. a transactional email service) appointed as data processors under Art. 28 GDPR.
7. Updates
This notice may be updated. Please check the current version periodically.